TERMS & CONDITIONS
By making a reservation through this web site, you are agreeing to be bound by these web site Terms and Conditions of Use and all applicable local laws and regulations.
These terms and conditions apply to contracts made between City Circus guests and the City Circus Athens Hostel legal entity, namely TOURISTIKI ANAPTYXIAKI EPE, legally registered in Athens (VAT: EL800374534), regarding the provision of accommodation services as well as all other services provided by contractual partners.
Age and responsibility
You confirm that you are of sufficient legal age to use this website and to create binding legal and financial obligations for any liability you may incur as a result of the use of this website. You also confirm that you are the legal owner of the credit card used to make a reservation or you are authorized by the legal owner to use his credit card to make a reservation through this web site.
A non-refundable deposit of 10% of the total reservation value will be charged for every reservation made through this website. The remaining amount is payable in full upon arrival at the front desk of City Circus Hostel. For group bookings (7+ guests or 7+ nights), different deposit policies apply which depend on the size of the group, the days of stay and the season of the booking. In any case, the minimum required deposit for groups is 30% of the total value of the reservation. Please use our Contact form to send us the details of your group accommodation.
Prices in this website include the legal VAT and all other taxes. Breakfast is also included in the price and cannot be separated in any way from the room/bed price.
Although City Circus Hostel is committed in providing its guests with the best possible services, specific bed or room allocation cannot be guaranteed. The staff will do its best to accommodate any specific needs, but we keep the right to allocate beds or rooms to our guests, according to availability criteria.
The guest understands that there is always a small possibility, especial during high season, to have double bookings mainly due to technical reasons related to the synchronization of our booking channels. In such cases City Circus Athens Hostel will contact the guest immediately after the acknowledgement of such double booking and will try to offer either an alternative bed/room in City Circus or at an alternative hostel/hotel of equivalent level, at no additional cost for the guest.
There is a 48-hour cancellation policy. In case that the guest fails to inform City Circus Hostel in writing of his intention to cancel a reservation within the limits of this policy, the hostel will be allowed to charge the guest the amount that corresponds to the value of his first night’s stay. No verbal or telephone cancellations are accepted. In the event of a no-show without cancellation, City Circus Hostel has the right to charge the guest’s credit card for the first night's stay or for the full price of the tour or other non-accommodation travel services in accordance with the travel service provider's terms and conditions. Cancellations that fall within this policy will be made at no cost for the guest.
For group bookings, cancellations are accepted only when declared in writing at least 30 days prior to the arrival of the group. Any deposits paid until that time will not be refunded.
In order to keep things in place and ensure our guests' privacy, security and comfort and avoid unfortunate situations, we have setup a group of guidelines which we would strongly recommend reading through prior to making your reservation. You can download the pdf from the link that exists on the footer of our homepage
Safeguarding your privacy has absolute priority for us. It is our endeavor to guarantee you a maximum of data protection and security. The personal data gathered in the course of making a booking (such as your name, e-mail address, etc.) will be stored by City Circus Hostel and used for the correct processing of your reservation, booking and stay in our hostel as well as for internal customer survey, advertising and statistical purposes. Your e-mail address and your personal data are treated confidentially and are not passed on to third parties.
Your credit card details are not stored. At the end of the booking procedure, they are transmitted in encrypted form directly to the credit card companies and validated.
All material contained in this website, including logos, images, titles, text, etc., are protected by applicable copyright and trademark law and should in no case be copied or reproduced without the written consent of the City Circus Hostel legal entity.
The legal venue is at City Circus Hostel registered office in Athens, Greece, located at Sarri st., number 16, 10553, Athens, Greece. These Terms and your use of this website are governed by the laws of Greece. You hereby consent to the exclusive jurisdiction of the Greek courts in all disputes arising out of or relating to the use of this website each time you access it.
All use by you of this website is at your own risk. You assume complete responsibility for and for all risk or loss resulting from your downloading and/or use of or referring to or relying on information, products, services or materials provided on this website, or any other information obtained from your use of this website. You agree that City Circus Athens Hostel and the providers of telecommunications and network services to citycircus.gr will not be liable for damages arising after your use or inability to use this website and you hereby waive any and all claims with respect thereto whether based on contract, tort or other grounds. This website is available to all users "as is". City Circus Athens Hostel makes no representations, warranties or undertakings that this website, or the server that makes it available, will be free from defects, including, but not limited to viruses or other harmful elements and therefore accepts no liability for any infection by computer virus, bug, tampering, unauthorised access, intervention, alteration or use, fraud, theft, technical failure, error, omission, interruption, deletion, defect, delay, or any event or occurrence beyond its control, which corrupts or affects the administration, security, fairness and the integrity or proper conduct of any aspect of this website. To the greatest extent permitted by applicable law, all representations, warranties and conditions, whether express or implied, statutory or otherwise are hereby excluded, including without limitation representations, warranties or undertakings about any of the services, information and/or materials on this website, including without limitation, their accuracy, their completeness or their merchantability, quality or fitness for a particular purpose.